Shipping policy

Shipping Policy

Last updated: March 21,2026

Welcome to Pawtivo. We are committed to providing fast, reliable, and  free shipping across the United States.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday).
Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, it will be dispatched promptly.

🇺🇸 Shipping Location

We currently ship to addresses within the United States only.

 Shipping Time & Rates

We proudly offer FREE SHIPPING on all orders.

Estimated delivery times:

  • Fast Delivery Items: 3–8 business days

  • Standard Delivery Items: 7–12 business days

Delivery times are estimated and may vary depending on product availability, demand, and logistics conditions.

Multiple Items Shipping

If your order contains multiple items, they may be shipped separately to ensure faster delivery.
You may receive separate tracking numbers for each shipment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow 1–3 days for tracking updates to appear.

Shipping Delays

While we do our best to deliver on time, delays may occur due to:

  • High demand or peak seasons

  • Carrier delays

  • Weather or unforeseen circumstances

We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses.

Lost, Stolen, or Delayed Packages

If your order is significantly delayed, lost, or marked as delivered but not received, please contact us at:

 supportpawtivo@gmail.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

📞 Contact Us

If you have any questions regarding shipping, feel free to reach out:

  • 📧 Email: supportpawtivo@gmail.com

  • 🌐 Website: https://www.pawtivo.store/